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Shipping & Returns
Shipping Rates:



Shipping & handling charge are based upon the following table. We ship via UPS from Zip Code 75002 (Allen, Texas).

Order Subtotal Ground Shipping Rate
$0 to $14.99 $6.49
$15.00 to $25.99 $7.49
$26.00 to $49.99 $9.49
$50.00 to $74.99 $11.49
$75.00 to $99.99 $12.49
$100.00 to $199.99 $14.49
$200.00 to $499.99 $17.49
$500.00 to $749.99 $19.49
$750.00 to $999.99 $29.49
$1,000.00 to $1,999.99 $59.49
$2,000.00 to $2,999.99 $99.49
$3,000.00 to $3,999.99 $139.49
$4,000.00 to $4,999.99 $179.49
$5,000.00 and up $249.49


No one likes paying today's high shipping charges. To continue offering the most competive internet deals we must minimize these expenses by shipping once per order. However, if requested we will make a partial shipment of in-stock items and will split the cost with you by charging a flat $5 for the extra shipment.

This section updated on 03/02/2008.

Shipping and Local Delivery Areas:



We use UPS Ground Service to deliver shipments within our 48-state ("the lower 48") delivery area. UPS Transit times are shown on the following map. Keep in mind that total delivery time to you must include the time in transit plus our processing time and any backorder delays. In-stock items can be shipped out in 1 business day. For more information, see the Backorder section.

Because UPS only ships to street addresses, we do not accept P.O. Box destination addresses. We require that a legal adult sign for deliveries. We reserve the right to choose an alternate method of delivery if deemed by us to be more appropriate.

We offer a Local Office Delivery option to customers working in the North Texas area (i.e., Richardson, Plano, Allen, and McKinney). If the Local Office Delivery Service option is selected for a non-business destination (e.g., a home address) we will charge our normal UPS rate and ship the order via that service.



This section updated on 03/02/2008.

Backorders:



We offer the most competive internet deals because we work hard at minimizing our inventory expense. We maintain a balance between stocking the most popular items in our inventory and relying on manufacturers to supply the rest.

Dickies and Peaches warehouses are within 30 miles of our location. We regularly drive over and pickup stock as it is ready. Generally, Dickies and Peaches can have in-stock items ready for pickup in 3-5 business days. Out-of-stock items may take an additional 5-10 business days. We typically pickup and ship out these items the same day.

This section updated on 03/02/2008.

Returns:



We offer a 30-day return policy subject to the following conditions.

  • Within 30 days of delivery, there is No Restocking Fee on returns.
  • After 30 days of delivery, returned items will incur a 30% Restocking Fee.
  • After 45 days of delivery, returns will not be accepted. If items are shipped to us, we will not issue credit and will donate the items to charity.
  • All costs incurred with returns are the responsibility of the customer. Shipping and handling charges are not refundable. Customer must pay for shipping on returns. No postage-due returns will be accepted.
  • With a return, enclose a copy of your receipt with a note clearly stating the problem and the desired solution. For an exchange, we will charge a flat $5 for shipping of the replacement item(s). Most requests will be handled within 15 days.
  • If you receive an incorrect or damaged item, please contact us immediately.
  • Shipments that are not picked up and/or refused at the time of delivery will be considered an unauthorized return and subject to a 20% Unauthorized Return fee.
  • When a reduced-shipping offer is accepted by the customer, we pay the additional shipping expense on behalf of the customer in exchange for a guaranty that the sale exceeds a minimum qualifying amount. If the value of original sale minus the value of returned items drops below the minimum qualifying amount, the original shipping cost will be deducted from the credit.
  • Returned items must be received in saleable condition. Without exception, they must be in new, unworn, unwashed, undamaged condition with attached labels and tags in the original, undamaged packaging. They must not contain, among other things, lint, pet hair and odor (including those from "odor-removing" products). Items not meeting this standard will be returned at customer expense. If we cannot apply the shipping charge to the customer credit card, we will discard the item(s) and no credit will be issued.
  • If you provide an incorrect shipping address and request forwarding assistance you will be charged the current UPS Intercept Fee ($10 as of this update) and forwarding expenses as incurred.
Returning items must be sent to the following address by common carrier (e.g., UPS, FedEx, or USPS). Our offices are located in an office complex that controls automobile and walk-in traffic with a security gate. We are not a retail store and have no public access. Because of this fact, we do not accept walk-in returns.

Scrubs & Such
101c North Greenville Avenue #316
Allen, TX 75002


You are responsible for properly packing the returning item(s). We recommend that you use the original package and insure it. We are not responsible for lost or damaged return items.

This section updated on 03/02/2008.

Merchandise Defects, Order Errors, & Shipping Damage:



If there are errors or product damage on an order, contact us by email as soon as possible. If shipping damage is a possibility, keep the box and all packing material in case an inspection must be done by the shipping carrier.

If the items were drop shipped from the manufacturer, do not contact or return items to the manufacturer unless directed to do so by us.

This section updated on 03/02/2008.

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